People will pay a premium and advocate enthusiastically on behalf of any brand that can provide a great overall customer experience – one that is both valuable and delightful.
80% of organizations think they are good at CX while only 8% of their customers agree
The pre-customer experience
The customer experience
The post-customer experience
Testing & optimizations
Mangrove built a beautiful site for us. A visual story of art, nature & history focused on information & conversion