Our approach

People will pay a premium and advocate enthusiastically on behalf of any brand that can provide a great overall customer experience – one that is both valuable and delightful.

Understanding that a great overall customer experience is highly valued by people and a blindspot in the market, we help our clients rethink and redesign their campaigns, social efforts, websites, and apps in this context and work with them, over time, to optimize their customers’ overall experience.

80% of organizations think they are good at CX while only 8% of their customers agree

Bain & Company

Our services

Experience design

Journey Mapping, User Segmentation & Insights, Experience Design

The pre-customer experience

SEO

SEA

Social

Campaigns

Websites

The customer experience

Websites

Apps

Social

The post-customer experience

Websites

Apps

Social

Testing & optimizations

Data analysis & Insights, A/B Testing & frameworks, Custom dashboards

What our customers say

Mangrove built a beautiful site for us. A visual story of art, nature & history focused on information & conversion

Dorien de Jonge van Zwijnsbergen, Head of Marketing and Communication Hoge Veluwe National Park
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